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Frequently asked questions

Are the clothes made to measure?

You are unique , therefore we have developed a method to guarantee your satisfaction, through the manufacture of personalized pieces.

In addition to your choice of size, as per the table below, we kindly ask you to, in the Special order instructions field located in the shopping cart, after completing your purchase:

ENTER YOUR HEIGHT

With this method of personalized manufacturing, we are able to achieve practically 100% customer satisfaction. If you wish, you can also inform us of any extra measurements (hips, for example) that you think will help in the production process of your clothes.

What is the production and shipping time?

Our production is 100% handcrafted. We are five people who, together, develop, cut, sew and send everything that comes to you.
For this reason, we inform you that the deadline for producing our parts is

2 to 7 business days and 10 days for leather accessories. (In urgent cases we ask the customer to contact our team)

Postage time is 1 business day for couriers and up to 2 business days for other carriers.

At the end of this period, your order will be deposited with the chosen carrier and you will receive an email with your tracking code. This is the way to track the package to its destination.
All packages are sent insured to ensure your peace of mind.
In case of loss, you are completely assured that we will resend your ethnic clothing.